Accreditation organizations take on a complicated and costly goal of being the overseer of an industry. Typically, clients are spread out across the nation and require audits regularly, whether it’s on an annual or biennial basis. With all of these moving pieces – deadlines, flights, and schedules – it can be difficult to keep it all straight, let alone efficient. That’s where technology steps in to help manage these moving pieces. With the on-the-go nature of accreditation organizations, it’s important to take advantage of today’s mobile devices and laptops and ditch pen and paper audits for good.
Rapid Information Exchange
By utilizing mobile devices, tablets or laptops to conduct accreditation audits, you can expect a much faster exchange of information compared to pen and paper audits.
While most organizations store audit reports digitally, they still conduct them by hand. This means auditors are spending time re-entering all of the information they collected into a spreadsheet or online database. This is a huge waste of time and can really add up across all audits being conducted each year. This time-suck can be avoided by collecting this information digitally to begin with. Through an accreditation management systems, auditors can conduct their audits, review and submit final reports, all on one device.
What all clients are most concerned about…their accreditation standings. As stated above, conducting audits on digital devices is faster, leading to a final report and the official stamp of accreditation sooner. By shortening the audit cycle, your organization is able to conduct more audits with the same or less resources. This cuts down on the amount of auditors you need to hire per batch of new clients, allowing additional bandwidth for onboarding.
Further Collaboration Capabilities
A handful of clients we work with require multiple auditors to review one facility or location. Instead of just one report, they examine findings from a few reports, reconcile them and one lead creates the final testimony. This process involves a lot of communication, starting from when their team is assembled.
With the ability to access their accreditation management system on their phone, the teams are able to collaborate on the upcoming assignment, share documents and even coordinate travel schedules. Your technology should work like you do – easily accessible and efficient.
Time and time again we hear that scheduling is a huge pain point for accreditation organizations. Often, we find one person is Oz behind the curtain; they know everyone’s abilities, when client deadlines are and what business rules to follow. Scheduling audits is such an integral piece of the organization, that one person failing to show up for work or getting sick, can’t mean a standstill. By automating scheduling operations, a computer efficiently determines what audits need to happen when and by whom.
Where mobile devices play into this is the geo-location opportunities. With a connected accreditation management system, auditors GPS location is tracked so you know where your employees are. While this sounds like a Big Brother approach, it’s important to know where your field workers are in case of an emergency or even a simple change of plans.
With GPS coordinates enabled, you can begin to collect valuable data on the average time to complete an audit – down to the facility and auditor level. This helps improve your scheduling operations by better estimating and allotting time for your resources, leading to major cost savings in the long run.
If your organization is still conducting inspections by hand or using multiple methods, it’s time to take advantage of mobile devices, tablets and laptops that are connected on one accreditation management system and start saving valuable time and resources.